Terms and Conditions

Last updated: 22 June 2026

Welcome to Digi Card by SDDS. These Terms and Conditions govern your use of our website, digital business card service, subscription service, and any related features provided through https://digicard.sdds.co.za.

By creating an account, subscribing to a Digi Card plan, making payment, or using our service, you agree to these Terms and Conditions. If you do not agree with these terms, you should not use the service.

1. About Digi Card

Digi Card provides digital business card profiles that allow subscribers to display selected contact details, business information, website links, social media links, and other profile information through a unique online page.

Each active subscriber receives a unique digital card URL and QR code. The QR code can be used on printed materials, email signatures, signage, business cards, marketing material, or any other suitable location chosen by the subscriber.

Digi Card is provided by SDDS Web Design.

2. Account Registration

To use the Digi Card service, you must create an account and provide the required information. You agree that all information submitted by you must be accurate, current and complete.

You are responsible for keeping your login details secure. Digi Card will not be responsible for unauthorised access caused by your failure to keep your login details confidential.

You must not create an account using false information, impersonate another person or business, or use the service for unlawful or misleading purposes.

3. Subscriber Profile Information

You are responsible for all content and information added to your digital business card profile. This includes, but is not limited to, your name, company name, job title, profile image, logo, contact numbers, email address, website address, social media links, physical address, biography, buttons, and any other submitted information.

You confirm that you have the right to use all content, images, logos, trademarks and links submitted to your Digi Card profile.

Digi Card may remove, suspend or reject content that is unlawful, offensive, misleading, harmful, abusive, fraudulent, or in breach of these Terms and Conditions.

4. Public Digital Card Pages

Your digital business card page is intended to be publicly accessible through your unique URL and QR code. Any information you choose to publish on your digital card may be visible to anyone who accesses that URL or scans the QR code.

You are responsible for deciding which personal or business information you want to display publicly.

Digi Card will not be responsible for any consequences arising from information you choose to publish on your digital business card.

5. Subscription Plans and Pricing

Digi Card is offered as a paid subscription service.

The available subscription options are:

Monthly subscription: R15 per month
Annual subscription: R100 per year

Prices may be changed in future. If pricing changes, existing subscribers will be notified where reasonably possible before the new pricing applies to their subscription.

All prices are displayed in South African Rand unless stated otherwise.

6. Payments

Payments are processed through PayFast or another approved payment provider used by Digi Card.

By subscribing to Digi Card, you authorise the relevant payment provider to process the selected subscription amount according to your chosen billing cycle.

Digi Card does not store your card details. Card and payment information is handled by the payment provider.

Your subscription will only become active once payment has been successfully confirmed.

7. Recurring Billing

If you choose a recurring subscription, your subscription will renew automatically according to the selected billing cycle unless it is cancelled.

Monthly subscriptions renew monthly.

Annual subscriptions renew yearly.

It is your responsibility to ensure that your payment details remain valid and that sufficient funds are available for each recurring payment.

8. Failed Payments

If a recurring payment fails, your account may be marked as overdue or past due.

Digi Card may send you one or more payment reminder emails with instructions to update your billing details or manually renew your subscription.

If payment is not successfully received within 5 days of the failed payment, your digital card profile may be temporarily suspended.

If payment is not successfully received within 10 days of the failed payment, Digi Card may delete, deactivate or permanently remove your public profile data.

During suspension, your QR code may continue to resolve to your Digi Card URL, but the public profile may display a message stating that the card is temporarily unavailable.

9. Cancellation

You may cancel your subscription by using the available account or billing options, or by contacting Digi Card support.

Cancelling your subscription stops future billing but does not automatically entitle you to a refund for a period that has already been paid, unless required by law or expressly agreed by Digi Card.

After cancellation, your digital card may remain active until the end of the paid billing period. Once the billing period ends, the profile may be suspended, removed or made unavailable.

10. Refunds

Because Digi Card is a digital subscription service that becomes available after payment, refunds are generally not provided once the service has been activated.

Digi Card may consider refund requests at its discretion where there has been a duplicate payment, technical billing error, or other valid reason.

Refund requests must be sent to hello@digicard.sdds.co.za with the account holder’s name, email address, payment date and reason for the request.

11. Subscriber Responsibilities

You agree not to use Digi Card to publish, share, promote or link to content that is unlawful, fraudulent, defamatory, abusive, discriminatory, misleading, harmful, obscene, spam-related, or otherwise inappropriate.

You may not use Digi Card for phishing, impersonation, malware distribution, scams, illegal advertising, unauthorised data collection, or any activity that may harm Digi Card, SDDS Web Design, other users, or members of the public.

You may not attempt to interfere with the security, performance, code, database, payment system, or hosting environment of the Digi Card service.

12. Service Availability

Digi Card aims to provide a reliable service, but we do not guarantee that the website or digital card pages will always be available, uninterrupted or error-free.

The service may occasionally be unavailable due to maintenance, hosting issues, updates, security work, payment provider issues, technical faults, or circumstances outside our control.

Digi Card will not be liable for loss of business, loss of enquiries, reputational loss, loss of data, or any indirect loss arising from downtime or service interruption.

13. Changes to the Service

Digi Card may improve, change, update, suspend or discontinue any part of the service from time to time.

We may add, remove or change features, layouts, profile fields, QR code options, billing processes, dashboard features, or other service elements.

Where changes materially affect active subscribers, we will try to provide reasonable notice where practical.

14. Data and Privacy

Digi Card processes personal information in order to provide the service. This may include account details, contact details, profile details, billing references, subscription status, and related service information.

Our handling of personal information is explained further in our Privacy Policy.

By using the service, you agree that the information you submit may be processed for account management, subscription management, profile display, customer support, service improvement, security, and legal compliance.

15. Email Communication

By creating an account or subscribing to Digi Card, you agree to receive service-related emails. These may include account confirmation emails, payment confirmation emails, failed payment notices, renewal reminders, suspension warnings, cancellation confirmations, profile status notices, and support messages.

These service emails are necessary for the operation of the subscription service.

16. QR Codes

Digi Card provides a QR code that points to your digital business card URL.

You are responsible for how and where you use your QR code. Digi Card is not responsible for printing costs, marketing material costs, signage costs, design costs, or replacement costs if your profile is cancelled, suspended, deleted, renamed, or changed.

Where possible, Digi Card will aim to keep your public profile URL stable, but we do not guarantee that a specific URL will remain available indefinitely if your account is cancelled, deleted, suspended, misused, or inactive.

17. Intellectual Property

The Digi Card website, system, design, software, branding, layout, code, content and service structure remain the property of Digi Card, SDDS Web Design, or the relevant rights holders.

You retain ownership of the content you submit to your own profile, provided that you have the legal right to use it.

You may not copy, resell, reverse engineer, reproduce, or create a competing service using the Digi Card platform, code, design, database structure, or service model.

18. Third-Party Links

Your digital card may include links to third-party websites, social media platforms, messaging services, maps, payment providers, or other external services.

Digi Card is not responsible for the content, availability, privacy practices, security, or accuracy of any third-party website or service.

You are responsible for ensuring that any links added to your profile are correct and appropriate.

19. Suspension and Termination

Digi Card may suspend or terminate your account if you breach these Terms and Conditions, fail to pay your subscription, misuse the service, publish unlawful or harmful content, submit false information, interfere with the service, or act in a way that may harm Digi Card, SDDS Web Design, other users or the public.

Digi Card may also suspend accounts where required for security, legal, technical or operational reasons.

20. Limitation of Liability

To the maximum extent permitted by law, Digi Card and SDDS Web Design will not be liable for indirect, incidental, special or consequential damages, including loss of income, loss of profit, loss of business, loss of enquiries, loss of reputation, loss of data, or loss caused by third-party services.

Our total liability for any claim relating to the service will be limited to the amount paid by you for the service during the 3 months before the claim arose.

21. Indemnity

You agree to indemnify Digi Card and SDDS Web Design against any claims, losses, damages, costs or expenses arising from your use of the service, your profile content, your breach of these Terms and Conditions, your misuse of the platform, or your infringement of any third-party rights.

22. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute relating to these terms, the website, the subscription service, or your use of Digi Card will be handled according to South African law.

23. Updates to These Terms

Digi Card may update these Terms and Conditions from time to time.

The latest version will be published on this website. Continued use of the service after changes are published means that you accept the updated terms.

24. Contact Details

For support, billing queries, cancellation requests or questions about these Terms and Conditions, please contact us at:

Email: hello@digicard.sdds.co.za
Telephone: 087 238 3834
Website: https://digicard.sdds.co.za